Supv - Inflight Services - $64885 to $84514 per YEAR

United Airlines is a globally recognized airline known for its commitment to safety, exceptional service, and connecting people across the world. As one of the largest airlines in the United States and a leader in global aviation, United Airlines offers extensive route networks and a wide range of career opportunities. This established company not only focuses on passenger travel but also prioritizes employee growth, wellness, and support through comprehensive health benefits and career development paths. Their inclusive work environment embraces diversity and collaboration, aligning with their mission to unite the world and create an outstanding airline experience. United Airlines is an equal opportunity employer, dedicated to fostering a supportive workplace where every employee can thrive and contribute to the company's success. The airline also emphasizes providing reasonable accommodations for individuals with disabilities throughout the hiring process and employment. The role of Supervisor Inflight Services at United Airlines is pivotal in driving the onboard experience that passengers trust and appreciate. This position involves leading and supporting a diverse team of flight attendants, ensuring they deliver top-tier customer service in line with United's Core4 values. The supervisor works closely with operational teams to maintain safety standards, comply with FAA regulations, and uphold company policies. The role entails managing daily operations at the Concierge Desk, resolving issues promptly, and fostering a positive and productive work environment for flight attendants. It requires strong leadership to inspire service excellence, recognize outstanding performance, and manage investigations related to work issues or complaints. The Supervisor Inflight Services is also responsible for communicating corporate initiatives and sharing feedback from customers to improve service delivery continuously. This full-time position is based onsite and requires availability during weekends and holidays. The candidate must be legally authorized to work in the United States without sponsorship and demonstrate reliability and punctuality. The salary range for this role is competitive, from $64,885 to $84,514 annually, with eligibility for bonuses and long-term incentives. Alongside financial compensation, the company offers comprehensive benefits including medical, dental, vision, and life insurance, as well as 401(k) plans and flight privileges. This role is ideal for individuals who possess exceptional planning and organizational skills, strong communication capabilities, and the ability to adapt to dynamic work environments while leading and motivating a team toward common goals. Joining United Airlines as a Supervisor Inflight Services means being part of a team that defines the future of aviation while supporting your professional growth and personal well-being.
  • Bachelor's degree or 4 years of relevant work experience
  • Minimum 2 years equivalent or similar work experience
  • 2+ years leadership experience managing and influencing a team
  • Able to work on site, weekends, and holidays
  • Must possess exceptional planning and organizational skills, along with strong written and oral communication skills
  • Positive attitude and ability to adapt to constantly changing work environment
  • Demonstrated conflict resolution and decision-making capability
  • Proven ability to work independently and in a team environment
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position
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