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Transfer Evaluator (2 Positions)
About the position
JOB POSTING TO FILL 2 POSITIONS (01446A / 01447A)The Transcript Evaluator is responsible for the examination of students' academic records and uses their own discernment, along with the Director's when needed, to determine the appropriate individual course equivalency at Old Dominion University (ODU) and where the credit will fit into the ODU curricula. Decisions impact articulation reviews, graduation clearances, and advising associated with additional course requirements for degree completion.
Responsibilities
- examination of students' academic records
- determine the appropriate individual course equivalency at Old Dominion University (ODU)
- determine where the credit will fit into the ODU curricula
Requirements
- Working knowledge of effective customer service techniques.
- Working knowledge of effective problem resolution techniques.
- Working knowledge of PC-related software and information systems to include Microsoft Office products and Banner or comparable programs.
- Demonstrated skill in exercising a high level of discernment and judgment to determine the appropriate credit for each student's course work.
- Effective oral and written communication skills.
- Effective time management and organizational skills.
- Demonstrated ability to prioritize and manage multiple administrative tasks.
- Demonstrated ability to work with detailed, factual information from a variety of sources. Demonstrated ability to retain extensive knowledge of the academic programs and coursework offered at the university.
- Demonstrated ability to perform in a professional manner in a team environment, and to interact professionally with the public.
- Demonstrated ability to meet deadlines when completing shared office tasks.
- Demonstrated ability to work independently, and to interpret and follow established policies and procedures.
- Demonstrated ability to use sound judgment to make appropriate decisions in highly stressful situations.
- Some administrative experience with student records in a higher education or enrollment services setting.
Nice-to-haves
- Extensive knowledge of application/evaluation processing operations and SCT Banner student information system.
- Extensive experience in an Admissions or Registrar's Office, with a working knowledge of the administrative processes associated with enrollment service offices and the ability to work collaboratively with other personnel within a variety of departments.
- Ability to speak a second language.
