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Unit Secretary

February 19, 2026

Your job is more than a job.Why a Great Place to Work: You’re more than your job. Everyone is. And that’s what makes you great at your job—all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we’ve built a culture that supports and celebrates the extraordinary. You’ll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you’ll find that our everyday makes it easy to live your extraordinary. Job DescriptionThis job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. GENERAL DUTIESFacilitates and maintains a safe environment for patients and others:<ul><li>Performs the priority technical procedures required by the area/department/assignment safely, effectively, efficiently, and legally.</li><li>Transcribes orders, initiates, assembles, and maintains charts.</li><li>Performs receptionist and clerical duties.</li><li>Answers call lights, responds professionally to questions and finds appropriate assistance for patients as needed.</li></ul>Collaborates with interdisciplinary team members to identify actions to ensure the orderly operation of the unit and improve patient care.<ul><li>Demonstrates care and concern for customers by striving to meet their expectations.</li><li>Follows HIPAA guidelines.</li><li>Seeks supervision or assistance when unable to perform effectively or independently.</li><li>Uses interpersonal communication strategies with individuals that are intended to achieve desirable, acceptable outcomes/responses and perceptions of satisfaction by those involved.</li><li>Enters supply rooms on nursing units as needed to perform necessary job functions.</li><li>Refrains from manipulating or removing any intravenous fluids that are stored in the area.</li></ul>Contributes to continuity of patient care:<ul><li>Compliance with established hospital, departmental, and personnel policies.</li><li>Maintains documentation consistent with established guidelines.</li></ul>EDUCATION/EXPERIENCE QUALIFICATIONS<ul><li>Required: High School Diploma/GED or equivalent</li><li>Preferred: Experience as a Receptionist, Secretary, or Unit Clerk in a healthcare setting.</li></ul>This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Why a Great Place to Work: You’re more than your job. Everyone is. And that’s what makes you great at your job—all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we’ve built a culture that supports and celebrates the extraordinary. You’ll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you’ll find that our everyday makes it easy to live your extraordinary. Job DescriptionThis job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. GENERAL DUTIESFacilitates and maintains a safe environment for patients and others:<ul><li>Performs the priority technical procedures required by the area/department/assignment safely, effectively, efficiently, and legally.</li><li>Transcribes orders, initiates, assembles, and maintains charts.</li><li>Performs receptionist and clerical duties.</li><li>Answers call lights, responds professionally to questions and finds appropriate assistance for patients as needed.</li></ul>Collaborates with interdisciplinary team members to identify actions to ensure the orderly operation of the unit and improve patient care.<ul><li>Demonstrates care and concern for customers by striving to meet their expectations.</li><li>Follows HIPAA guidelines.</li><li>Seeks supervision or assistance when unable to perform effectively or independently.</li><li>Uses interpersonal communication strategies with individuals that are intended to achieve desirable, acceptable outcomes/responses and perceptions of satisfaction by those involved.</li><li>Enters supply rooms on nursing units as needed to perform necessary job functions.</li><li>Refrains from manipulating or removing any intravenous fluids that are stored in the area.</li></ul>Contributes to continuity of patient care:<ul><li>Compliance with established hospital, departmental, and personnel policies.</li><li>Maintains documentation consistent with established guidelines.</li></ul>EDUCATION/EXPERIENCE QUALIFICATIONS<ul><li>Required: High School Diploma/GED or equivalent</li><li>Preferred: Experience as a Receptionist, Secretary, or Unit Clerk in a healthcare setting.</li></ul>This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. WORK SHIFT: Variable Hours (United States of America)LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinaryChildren’s Hospital, at the heart of LCMC Health’s incredible community of care, has been the go-to hospital for expert children’s health, wellness, and one-of-a-kind care in Louisiana and the Gulf Coast. Learn more about <a target="_blank" href="https://www.chnola.org/about-us/">Children’s Hospital’s 40+ specialties</a> and our national ranking by U.S. News & World Report as a Best Children's HospitalYour extras<ul><li>Deliver healthcare with heart. </li><li>Give people a reason to smile. </li><li>Put a little love in your work. </li><li>Be honest and real, but with compassion. </li><li>Bring some lagniappe into everything you do. </li><li>Forget one-size-fits-all, think one-of-a-kind care. </li><li>See opportunities, not problems – it’s all about perspective. </li><li>Cheerlead ideas, differences, and each other. </li><li>Love what makes you, you - because we do</li></ul>You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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