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Utility Activation Manager - GM Energy
**Job Description**
**The Role**
GM Energy envisions a world where customers regularly receive value from energy markets that reduce or subsidize the cost of their electric vehicles and or provide backup power and bill savings. These "utility programs" are nascent and varied but are growing in value and development is accelerating. The utility team is sourcing and creating program design playbooks. The activation manager will play a central role in implementing these playbooks and demonstrating to the utility that GM dealers can promote and enroll customers into these programs as well as providing evidence to GM these programs provide material customer value and accelerate vehicle purchase.
This role is responsible for leading utility program integration across GM Energy marketing, dealer and direct sales, brand engagement, customer success, and product teams. The central purpose of this role is improving collaboration across teams to maximize utility program enrollment, GM brand electric vehicle sales, and GM Energy hardware sales where utility incentives can be leveraged as a purchase motivator. This position will own the establishment of baseline metrics and processes to measure utility program impact to support sales targets. The Utility Activation manager will establish clear alignment and accountability across internal teams and identify improvement opportunities as GM Energy scales its products and services to more customers.
+ Drives customer participation in utility programs that create value for EV buyers and GM Energy customers.
+ Bridges marketing, sales channels, and strategic partnerships under a unified utility enablement framework. It ensures that every team involved in utility-linked offerings is coordinated and accountable.
+ Owns the measurement and optimization of utility program impact.
**What You'll Do (Responsibilities)**
+ Increase utility program enrollments by developing targeted marketing and customer communication strategies, conducting A/B testing, leveraging customer insights, and prioritizing high-impact outreach channels.
+ Drive utility program-attributed GM Energy hardware sales through strategic co-marketing partnerships with utilities and aggregators, and by creating enablement resources including training materials, sales scripts, and templates for dealer and direct sales teams.
+ Optimize channel performance by monitoring engagement and conversion metrics, maintaining campaign roadmaps, and implementing data-driven improvements to maximize effectiveness and address underperforming initiatives.
+ Partner with Utility team to identify and develop programs that directly accelerate electric vehicle sales. Co-develop reduced-cost EV leasing opportunities with utility and aggregator partners that tap into available grid-services revenue.
+ Align and optimize utility program information across brand messaging, marketing touchpoints, CRM & mobile applications, home energy consultants (HEC), dealership communications, and other stakeholder groups and platforms, as applicable.
+ Collaborate with GM Energy teams and other partners to co-develop customer and internal-facing program materials such as utility program guides and launch enablement kits.
+ Organize & socialize lessons learned from current and out-of-market utility programs to improve sales and enrollment conversions.
+ Proactively influence and challenge stakeholders to optimize performance, accountability, and utility program impact aligned with organizational KPIs and other team metrics.
+ Define, monitor, and report metrics to establish and ultimately improve program performance.
+ Communicate risks, troubleshoot roadblocks, and present solutions to leadership and across various stakeholders.
**Your Skills & Abilities (Required Qualifications)**
+ Bachelor's degree in business, engineering, marketing, or related field.
+ 5+ years in sales, project or program management, or strategic enablement within energy, utilities, automotive, or electrification sectors.
+ Experience coordinating across multiple stakeholders including business development, product, engineering, marketing, dealer and sales teams in the GM ecosystem.
+ Deep understanding of dealership operations, motivations and sales processes, including divisional programs and support structures.
+ Prior experience with energy/utility incentive or rebates programs is strongly preferred.
+ Demonstrated ability to influence without authority and hold partner groups accountable.
+ Customer-first mindset, strategic thinker, and results-oriented.
+ Excellent communication skills, with proven ability to present to senior leadership and craft compelling narratives.
+ This is an execution focused role.
**What Can Give You A Competitive Edge** ( **Preferred Qualifications):**
+ Master's degree in business, engineering, marketing, or related field.
+ Familiarity with ESS and/or EV charging software and digital platforms.
+ Experience driving participation in utility programs through sales and/or dealer channels. Experience with customer-facing enablement content, including dealer toolkits, program guides, and digital adoption campaigns.
+ Comfort navigating ambiguity and working across global and regional teams.
+ Demonstrated ability to develop, innovate and execute sales campaigns and playbooks.
**Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.
+ The expected base compensation for this role is ($105,600.00 - $140,700.00) USD Annually. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
+ Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
+ Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more
\#LI-AP1
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.
The selected candidate will be required to travel <25% for this role.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (https://search-careers.gm.com/en/working-at-gm/)**
**Our Culture**
**How we hire (https://search-careers.gm.com/en/how-we-hire/)**
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (https://search-careers.gm.com/en/locations/)
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (https://flows.beamery.com/generalmotors/talcom) . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.